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  1. Open the Facts tab and click Add (+).

  2. Select the topic and relationships you want to link with the fact.

  3. Add your content on the New Fact page.

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Interrogative

You can assign any question word with a relationship. By doing so, the user can ask a question without the relationship word in their question.

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  1. Login to Experience Manager and Select a project.

  2. Select Agents > AnswersBeta from the side menu.

  3. Select the Knowledgebase, click on the vertical ellipses button, and select Import or Export from the drop-down menu.

    • To export the data to a .csv file, click Export.

    • To import a file, drop your .csv file in the area provided or click on the area provided to open the navigation window. After the file is selected, click Next.

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    • Reset & Upload removes the existing data and upload the data from the file.

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    • Click Learn more about CSV data to know how to construct/format the file.

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