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Note

Whitelisting your site

Before you can embed your chatbot on a website, the website hosting the bot needs to be whitelisted. To whitelist your website:

Please send an email to Orbita Support (support@orbita.ai) your Orbita account representative indicating:

The name of your company
The website on which you will host the bot
Indicate you’re requesting to have your site whitelisted

This will open a ticket with Orbita support and is used to communicate the status of the request and whitelisting process.

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In some situations it may be preferred to inject the code via Google Tag Manager. In these situations, it’s recommended that you instantiate the virtual assistant using the following approach, making sure to replace <Project ID> and <Org ID> with your project ID and organization ID.

Code Block

    <script src="https://express.orbita.cloud/chatbot/v3/chat-core.js"></script>
    <script>
            OrbitaChatBotV3.init({
                projectId: '<Project ID>',
                serverUrl: 'https://express.orbita.cloud',
                customData: {
                    org: "<Org ID>"
                },
                botSettings: {
                    elementId: 'orbitabot',
                    template: 'expressautoconnect'
                }
            });
    </script>

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Versions Compared

Old Version 12

New Version 13

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