This document walks you through creating custom properties and using them to visualize in Insights.
| Table of Contents | ||
|---|---|---|
|
Orbita Insights
Using Orbita Insights, we can easily perform advanced data analysis and visualize the data in a variety of charts, tables, and maps. Orbita Insights makes it easy to understand large volumes of data and quickly create and share dynamic dashboards that display changes in real-time
Custom Analytics
Using Orbita Insights, you can monitor and visualize not only the data from pre-built properties but also from custom properties that you create in the Experience Designer.
This document walks you through creating custom properties and using them to visualize in Insights.
Table of Contents
Custom Schemas are used mostly to log data but this is no longer recommended for most cases now.
Instead of Custom Schema, the Analytics Message Object could be used for adding custom data.
Data Collection
As an admin user, you can define your own property to capture customized data. You can have your own unique names for the properties msg.analytics.attributes.{uniqueKeyNames}.
...
This function node with custom properties should be placed in between the Intent listener node and the Response node for the system to log the new properties in Insights.
For every agent type(flow, answer), there will be a separate schema. The properties id, name, contextData are available for each agent type by default. The contextData object contains other properties such as state, faq, and so on.
...
.
Data
...
Some of the data is duplicated to address backward compatibility.
| Warning |
|---|
The properties listed under the |
Data Visualization
For insights to capture the new properties,
...
Save the visualization or fiddle with the options here to get the required visualization.
There could still be situations where Custom Schemas might be needed to log custom data.
For example, in situations like sending an Email where the Analytics Message Object isn’t available.
| Info |
|---|
To create Visualizations using Custom Schema please refer to How do I log and report content data in Orbita Insights? - Orbita Help Center - Confluence (atlassian.net) |
Related Articles
| Filter by label (Content by label) | ||||||
|---|---|---|---|---|---|---|
|
...