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  • When we set the audio property to false "audio": false in the Settings, the Speaker icon will be removed from the Bot UI. The user will no longer be able to control the mute/ Unmute action from the chatbot.

  • Reiterating v4.0.106 Patch updates that was were done - The Template code of the Chatbot v3 using the Attributes has been fixed. Please make sure to add <div id={elementId} inside the <body> tag. Refer https://orbita.atlassian.net/wiki/spaces/OCS/pages/1994555401/Chatbot+V3#Template-node for the updated sample code.

  • The V3 Bot was not reading out the phrases that had hyperlinks and phone numbers when using the Speaker. This is now handled when using the Text-to-Speech service.

  • We have included a property to specify the Host of the Chatbot in the Chatbot Settings tab. "botHost" holds this value. This property will help us use assets, and define CSS from the hosting page in our Template tab.

For example to access an image in the Template tab, use {{settings.appSettings.botHost}}/brand-logo.png to access it.

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Flow Studio

  • We've introduced a new protocol 'tel' to the Link option in the Editor to explicitly aid identify as Call support.
    This is visible, for example, in the Say Node> Text tab> Link Type: URL> Protocol: tel

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  • The display name of the autogenerated Intents can be changed to make them more human-readable. For example, the listing name for Flow Studio intents is 'Flow_Token.' The user can now change the name in the Intent Display Name field to whatever they want.
    After changing, the display name will appear on the listing screen.

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  • Earlier, on creating a new Dynamic schema, the indexing button Button to Index the schema was not visible. This is now handled.

  • We have added the ability to bulk delete content using the API endpoint. Thus making customized delete action simpler. Please refer to this How to bulk delete schema content using API? for more info.

Skyhawk Portal

  • We can now share images in the Chat section of the Message Center. Previously, we were unable to do so.

  • After switching to the new Care Journey, we were able to see the old Care Journey also in the Care Journey tab of the Population. This is now handled. We will only tag the new Care Journey now.

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