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Using Excel to create a .xlsx file
Excel template structure
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The Excel file template will contain 2 sheets. “Questions” sheet & “Labels“ sheet
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Cell A1 will contain “Orbita”.
The file will contain columns titles in the cells A2, B2, C2, D2, E2, F2 G2 as Primary Question, Question Variation, Voice Answer, Text/Chat Answer, Answer Screen, Labels, Guid respectively with their description below.
Row 4 will contain the Example data for all the headers. Data in row 4 will be considered as an example only and will be skipped during the import process. Data from Row 5 will be imported.
Primary Question
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The Primary Question is the representative question that best captures the user's intent.
Examples:
What are the symptoms of covid?
-or-
How do I treat a choking child?
Question Variation
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A Question Variation is a different way the Primary Question can be asked or phrased. This helps the AI recognize what the question is about.
It's best to have at least 6, but the more the better!.
Put a question mark at the end of each question and separate each question with a comma.
As shown in the below image, each type will have a Guid to uniquely identify the primary questions.
Voice Answer
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What a voice assistant will say in response to the primary question.
Text/Chat Answer
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What a chatbot or SMS message will display via text in response to the primary question.
Answer Screen
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What a voice assistant with a screen will say and display in response to the primary question.
Labels
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These are like tags. They will help you organize your questions as well as help the AI understand the question intent.
Separate each label with a comma.
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