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Document Title: Orbita Program Registration Solution

Solution Center: V 1.1.0

Creation Date:

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colourBlue
titleOrbita

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Follow this document to send campaign emails for program registration. Campaign API Additionally, for the Program Registration package, when using the custom Email Template please add the __BOT_URL__ parameter in the template like shown below. This property will bear the Bot URL in the email sent.

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Integrating chatbot v3

Please follow the chatbot v3 documentation to import the v3 bot Chatbot V3. Alternatively, if there is a v3 bot already set up, we can integrate the Live agent escalation package with the same.

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  1. Program Registration Dashboard contains PHI (Personal Health Information) and includes the following metrics visual:

    1. Email link clicked #

    2. Email conversation Rate %

    3. Total Users Registered

    4. Registration Conversion Rate

    5. Age Bar graph

    6. Registration overtime

    7. Location Map

    8. Pie Charts - Notification Preferences

    9. Individual DataTable

  2. Detailed User Responses contains PHI (Personal Health Information) and includes the following table:

    1. Individual DataTable

  3. Program Registration Dashboard does not contain PHI (Personal Health Information) and includes the following metrics visual:

    1. Email link clicked #

    2. Email conversion Rate %

    3. Total Users Registered

    4. Registration Conversion Rate

    5. Location Map

    6. Age Bar graph

    7. Registration overtime

    8. Pie Charts:

      1. Notification Preferences

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