The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for February 2022.

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Experience Manager

Answers v2

• The design of the lock for locking a question option is updated to show the User details.

  

• Exporting of Answers v2 item

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  server System JIRA serverId 29f4e8cf-6a01-3d48-be4c-d6978b973292 key PD-2449

• The Search functionality inside a KB is extended to search using the Labels, the data in Voice/ Text/ Screen/ Buttons, Question variations, Intent ID and the content ID.

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• Some changes that are done as part of v4.0.98 Patch updates are listed here https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/2143092942#Answers-v2.1 Please refer to them as well.

Flow Studio

• Hide Message Bubble- This option is available only for Text box input type in a Single Input control. Check this checkbox if you need to hide the Single input control in the chatbot. By default it is unchecked. This overrides all the other options in the Text box input type ie. Hidden, Single line, and Multiline.

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For example, the user typing in 9876543210 will be formatted as +1 (987) 654-3210

For dates, when the user inputs as February 9 2022, the bot formats it to 02/09/2022

• Newly introduced an option called “Enable continuation of flow after completion“ in the Link flow control. This will allow users to jump between flows. More information in https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/1659830303#Link-flow

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• One Output pin- This new option when checked is in the Choose One control> Choice tab, we . We will get only one output pin from the control in the flow studio canvas rather than showing outpin pins equivalent to the number of choice. By default, the checkbox is not checked. Image Removed

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  server System JIRA serverId 29f4e8cf-6a01-3d48-be4c-d6978b973292

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  key PD-2972

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• Previously on loading the flow studio listing page, the sorting was not working wellcorrectly. This is handled now in this release.

• The Agent control in the flow studio now supports Answers V2 KB. After choosing the v2 KB, we should choose the Primary question. In case we have v1 KB in the project, we will be able to choose the v1 KB in the Select Answers dropdown itself.

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• Some changes that are done as part of v4.0.98 Patch updates are listed in the Patch section in https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/2143092942#Flow-Studio . Please refer to them as well.

Chatbot Settings

• Previously when copying the Default chatbot settings, the Header content was not copied. This is handled now.

• There are a few changes done as part of v4.0.98 Patch updates. Please refer to them here https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/2143092942#Chatbot-Settings Please refer to them as well.

Chatbot v3

• There are a few changes done as v4.0.98 patch updates. Please refer them here https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/2143092942#Chatbot-V3

• Now by using the property send_advance_message, we can pass different Value and Text data in the hook function. A simple use case will be in a Button action where the display text and the value passed to the backend can be different. Similar to submitQuery property in v2 bot.

Sample code snippet

self.parent.OrbitaChatBotV3.hook('send_advance_message', `You chose an appointment for ${WEEKDAYS[formattedDate.getDay()]} ${MONTHS[formattedDate.getMonth()]} ${formattedDate.getDate()}, ${formattedDate.getFullYear()} at ${selectedTime}`, null, {
        date: selectedDate,
        time: selectedTime,
        timezone: timezone
    });

Package Solutions

• Auto indexing of content will happen when installing the Solution packages. Earlier this indexing process was done manually post the installation.

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Release 4.0.100

• Build number: 4.0.100