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Select the Answers v2 KB in this node. Next, choose the root type between Ancestor and Parent.
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Root Type> Ancestor - This is used to recognize the hierarchy that is applied in the KB questions. When choosing this, the acceptable inputs for the chatbot will be the Primary question and the question variation of the root question only. Further, the label, the child Primary question, and the question variations won't trigger the expected answers.
Once the Ancestor Primary question is asked, next the user is free to give the child Primary question or the child question variations within the Ancestor root question, as the input to the bot.
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More information on Root types is here https://orbita.atlassian.net/wiki/spaces/OCS/pages/2087288839/Answers+v2+Manager+node#Answers-v2-Manager-node-properties
Intent node configuration
Choose the respective corresponding autogenerated Intent for of the KB. (The system creates an autogenerated Intent associated with the KB).
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The output will be available in this property - msg.payload.multiagent.voice.sayText
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