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Document Title: Answers v2

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titlebeta

Answers vNext v2 Version: V2

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titleORBITA

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We at Orbita thrive to give the best experience to our customers. One step in that direction is the launch of a new beta version of the Answers vNext v2 interface which is available after the v4.0.90 upgrade.

The Answers vNext v2 has a renewed, enriched, and fresh user experience, designed to help you focus on what is relevant. The new interface allows you to create and manage your knowledge bases and the corresponding questions with ease.

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What does the beta label mean? Orbita Answers vNext

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launched in version 4.0.90 in September 2021 with certain known limitations. These limitations are:

  • Migration Support - You cannot migrate Answers v1 Knowledge Bases to Answers vNextv2. Migration support is in progress and will be available when the

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    label is removed from the product. If you have an Answers v1 Knowledge Base that you would like to have migrated to Answers vNextv2, please reach out to your Customer Success account manager to discuss.

  • Custom Schemas - Answers v2 supports knowledge bases leveraging custom schemas from v4.0.94.

  • Documentation -While there is documentation available to support Answers vNext

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    , forthcoming documentation will be provided to support migration and configuration options.

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