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Prerequisites
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Introduction on Answers v2Answers v2
Answers v2 Manager node Answers v2 Manager node
Experience Manager
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Log into the Experience manager in Experience Manager> Develop> Experience Developer.
Import the below sample flow code in Experience designer.
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[{"id":"99fa810c.329a1","type":"answers-vnext","z":"ee4ae15d.b1088","kbId":"61c3fdd8cd380d0071872df2","kbName":"Answer KB","rootType":"ancestor","endsession":false,"skillConfig":"22d30497.f9bafc","x":420,"y":140,"wires":[["70d4e650.1e7928"]]},{"id":"cee9ebf4.2f9778","type":"alexa-http kgraphgroupintent","z":"ee4ae15d.b1088","name":"","graphId":"61c3fdd8cd380d0071872df2","kb":"","version":"v2","graphName":"Answer KB","graphToken":"vhaxfr","state":"","skillConfig":"22d30497.f9bafc","x":170,"y":140,"wires":[["99fa810c.329a1"]]},{"id":"70d4e650.1e7928","type":"alexa-say","z":"ee4ae15d.b1088","name":"","saytext":"<p>{{msg.payload.multiagent.voice.sayText}}</p>","reprompttext":"","chatText":"","chatRePrompt":"","screenShortTitle":"","screenLongTitle":"","screenBody":"","screenSmallImage":"","screenLargeImage":"","ablabel":"","endsession":false,"lastIntent":"","requireLastIntent":false,"buttons":"{\"type\":\"\",\"name\":\"\",\"choices\":[]}","exporttext":"{\n \"voice\": {\n \"sayText\": \"<p>{{msg.payload.multiagent.voice.sayText}}</p>\",\n \"rePrompt\": \"\"\n },\n \"chat\": {\n \"chatText\": \"\",\n \"rePrompt\": \"\"\n },\n \"screen\": {\n \"shortTitle\": \"renderedShortTitle\",\n \"longTitle\": \"renderedLongTitle\",\n \"body\": \"\",\n \"smallImage\": \"renderedSmallImage\",\n \"largeImage\": \"renderedLargeImage\"\n },\n \"buttons\": {\n \"type\": \"buttonObj.type\",\n \"name\": \"buttonObj.name\",\n \"choices\": \"buttonObj.choices\"\n }\n}","disableAnyState":false,"x":670,"y":140,"wires":[["860f0670.de9a88"]]},{"id":"860f0670.de9a88","type":"alexa-http response","z":"ee4ae15d.b1088","name":"","x":890,"y":140,"wires":[]},{"id":"bd2b9498.22f428","type":"alexa-http intent","z":"ee4ae15d.b1088","name":"","skillConfig":"22d30497.f9bafc","url":"/alexa_test","intent":"Labelvhaxfr","lastIntent":"","x":170,"y":180,"wires":[["99fa810c.329a1"]]},{"id":"22d30497.f9bafc","type":"alexa-skill-config","skillname":"Answer vNext","projectId":"61c3fd65cd380d0071872d92","intents":"[]","skillstate":"fromsession, useSymptomChecker, escalation,help,emergency,whyhelpmessage,scheduleride,Januvia,medication,callorcomeby,survey2,glucose,faqquestion,flow,reminder,DailySurveyInProgress,HeadacheSurveyInProgress,MonthlySurveyInProgress,FeedbackSurveyInProgress,AllReportsDone,AskedForChangeResponse,AskedForChangeTwice,MigraineTrackerQuestions1,MigraineTrackerQuestions2,MigraineTrackerQuestions3,StudyQuestions1,StudyQuestions2,StudyQuestions3,Help1,Help2,Help3,AskedForHeadacheStart,AskedForHeadacheStartYesterday,AskedForHeadacheStartTime,AskedForHeadacheEndTime,AskedForHeadacheTimeCorrectness,AskedForHeadacheChangeStartTime,AskedForHeadacheEndDate,InvalidHeadacheTime,AskedForContinuePartial,MaxRecognitionError,ServicePhoneNumber,ConfirmGoHome,ConfirmStop,ConfirmPause,ConfirmCancel,FORTESTING,testState,TreatmentSurgery,CheckUser,fromSession,password,plateletsFlow,chooseLocation,cancelAppointment,PlateletsChangeOption,MedicalHemochromatosis,changeappointmentList,MedicalHeart,LifestyleSTD,setDateOrTimeIntent,FAQ,setTimelanding,setDatelanding,flowManager,Reminder,sanity,flowStudio, resumePrompt,FlowStudio, fromsession, mayoKB, orbitaKB, askAnother, afterAssessment, phonePrompt, awaitingPhone, confirmPhone, finalPhonePrompt, inChunkedAnswer, appointmentPhonePrompt, test, Reminder, sanity,flow_stud,survey,flowState, reminder, CheckUser, fromSession, plateletsFlow, cancelAppointment, MedicalHeart, FAQ, flowManager, HeadacheSurveyInProgress, MonthlySurveyInProgress, FeedbackSurveyInProgress, AllReportsDone, AskedForChangeResponse, AskedForChangeTwice, MigraineTrackerQuestions1, MigraineTrackerQuestions2, MigraineTrackerQuestions3, StudyQuestions1, StudyQuestions2, StudyQuestions3, Help1, Help2, Help3, AskedForHeadacheStart, AskedForHeadacheStartYesterday, AskedForHeadacheStartTime, AskedForHeadacheEndTime, AskedForHeadacheTimeCorrectness, AskedForHeadacheChangeStartTime, AskedForHeadacheEndDate, InvalidHeadacheTime, AskedForContinuePartial, MaxRecognitionError, ServicePhoneNumber, ConfirmGoHome, ConfirmStop, ConfirmPause, ConfirmCancel, flow_stud,pain,taskContinue,selectCaregiver,Introduction,checkGoingOutStatetwo,CaregiverMessageRequestState"},{"id":"slots","type":"slots","z":"","slots":[]}] |
Sample flow:
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Answer group Intent node configuration:
Select the Answers v2 KB in the group intent node.
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Answers v2 Manager node configuration:
Select the Answers v2 KB in this node. Next, choose the root type between Ancestor or Parent.
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Root Type> Ancestor - This is used to recognize the hierarchy that is applied in the KB questions. When choosing this, the acceptable inputs for the chatbot will be the Primary question and the question variation of the root question only. Further, the label, the child Primary question, and the question variations won't trigger the expected answers.
Once the Ancestor Primary question is asked, next the user is free to give the child Primary question or the child question variations within the Ancestor root question, as the input to the bot.Root Type> Parent - This can be selected if the hierarchy need not be considered. Every primary question, its question variation, and the labels can be used as utterances to get the expected answers.
Intent node configuration:
Choose the respective autogenerated Intent for the KB. The system creates an autogenerated Intent associated with the KB.
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