The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for December 2021.
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Breaking Changes
The chatbot v3 users Chatbot v3: The Users using the OE Template node to render the v3 bot should follow the changes provided. More information is in the sections below.https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/2105049233?draftShareId=03d4f725-90f8-4cc3-8772-0c8b788c54a8#Chatbot-Settings
Engage FAQ Hub: The JWT token is moved to the cookie storage instead of the local storage to improve the security standards. The token handling method is now modified in the OE Template nodes. More information is in the section below. https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/2105049233#Engage-FAQ-Hub%3A
Core Product Modules
Experience Manager
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The
botSettingsproperty has been added to the Template node which helps in selecting the v3 chatbot setting.botSettings: { elementId: 'orbitabot', template: 'default' }For existing users who do not use the
botSettingsfunctionalities, we must add thebotSettings: falsein the template node code and havebotContainerId: 'bot-v3'if the user wants to use the
botSettingsfunctionality, they must change the below propertiesCode Block botContainerId: 'chatWindow' botSettings: {elementId: 'orbitabot',template: 'default'}isCustomUiproperty is removed. All the element Id properties are made optional. If not specified, default values will be set.More information in https://orbita.atlassian.net/wiki/spaces/OCS/pages/edit-v2/1994555401#Template-node
Engage FAQ Hub
Existing users using the Experience Designer > Engage Manager Tab or Engage Manager v2 Tab please make the appropriate code changes in the Template nodes as given below. For new users and when we take built-in flows freshly, the changes will come with the flows by default.
Engage Hub
/hub/:name- FAQ Landing page
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Please refer to the file above. The new changes are made in the last <script> tag below the <body>. Please make copy-paste this section or make relevant changes in your code if you have custom code.
Engage Hub Question
/hub/:name/:question- FAQ Topics Landing page
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Please refer to the file above. The changes are made in the last <script> tag below the <body>. Please make copy-paste this section or make relevant changes in your code if you have custom code.
Adaptive cards for v3 chatbot
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