| Info | ||||||
|---|---|---|---|---|---|---|
Document Title: Orbita Appointment Scheduling Solution Solution Version: V 1.0.0 Creation Date: Author:
|
...
| Note |
|---|
|
| Warning |
|---|
Upgrading the solution will override the post installation changes, such as modifying the welcome text, except the configuration settings. |
Rajkiran Alla (Deactivated) I added notes directly into this page on the areas that can be edited within the solution experience
Warning message: should not add new nodes but can modify the say text in the node
Areas that can be updated:
Non-technical users can update:
...
Conversational Updates
“Welcome” Say node
list of appointment types included
prompt before appointment type buttons
prompt before calendar directive
prompts before patient information collection (first name, last name, DOB, phone number, email, preferred contact type)
appointment confirmation say node
...
buttons for appointment types
...
length of each appointment type
Integration w/ Microsoft calendar
...
which providers are available for scheduling
...
Conversational Updates:
Welcome Say Node:
...
Buttons for appointment types:
Navigate to the Project side navigation menu > Create > Agents > Flow studio.
Select the Flow Studio “Schedule Appt Book Flow” and navigate to “appointmenttype” choose many control and open it. Double click on the node to open.
Navigate to “Choices” tab and change the values under the “Text” field to change the button text
...
You can customize the chatbot appearance using CSS and JS. For more information on customizing the appearances of your chatbot, refer https://orbita.atlassian.net/wiki/spaces/OCS/pages/1633681419/3.9.1+Creating+Your+Chatbot#Customizing-your-chatbot
Integrations
Microsoft Graph API
...
You can also integrate the solution with the EHR but it would require custom development
...
.
Microsoft Graph API
Video Link
https://cdn.orbita.cloud/assets/orbita/solutions/appointmentscheduling.mp4
...