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Document Title: Orbita Find Providers & Locations Solution Experience Module Version: V 1.0.0 Creation Date: Author:
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Two dashboards come with this solution.
The first dashboard Find Providers and Locations is used to understand the usage metrics.
The second dashboard Find Providers and Locations Audit- May Contain PHI is used to audit end-user requests and results to guide improvements to the data.
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Rajkiran Alla (Deactivated) I added notes directly into this page on the areas that can be edited within the solution experience
Areas that can be updated:
Conversational Updates
“Welcome” Say node
<fill in others>
Areas that must be completed by CS/PS:
Location data imported into project (necessary for solution implementation)
Provider data imported into project
Directory hyperlinks for fallback messages
Primary Care services designation
Urgent/emergency care services designation
Medical service labels - which are applicable and it applies to Location, Provider, or both
How to update the branding of the chatbot
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