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Document Title: Orbita Appointment Scheduling Solution Solution Version: V 1.0.0 Creation Date: Author:
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The Appointment Scheduling solution data is captured in the |
Solution Customization
How can I update content
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Rajkiran Alla (Deactivated) I added notes directly into this page on the areas that can be edited within the solution experience
Areas that can be updated:
Conversational Updates
“Welcome” Say node
list of appointment types included
prompt before appointment type buttons
prompt before calendar directive
prompts before patient information collection (first name, last name, DOB, phone number, email, preferred contact type)
appointment confirmation say node
buttons for appointment types
length of each appointment type
Integration w/ Microsoft calendar
which providers are available for scheduling
business hours for scheduling
How to update the branding of the chatbot
You can customize the chatbot appearance using CSS and JS. For more information on customizing the appearances of your chatbot, refer https://orbita.atlassian.net/wiki/spaces/OCS/pages/1633681419/3.9.1+Creating+Your+Chatbot#Customizing-your-chatbot
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