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Rajkiran Alla (Deactivated) I added notes directly into this page on the areas that can be edited within the solution experience

Warning message: should not add new nodes but can modify the say text in the node

Areas that can be updated:

1. Non-technical users can update:

2. Conversational Updates

   1. “Welcome” Say node

   2. list of appointment types included

   3. prompt before appointment type buttons

   4. prompt before calendar directive

   5. prompts before patient information collection (first name, last name, DOB, phone number, email, preferred contact type)

   6. appointment confirmation say node

3. buttons for appointment types

4. length of each appointment type

5. Integration w/ Microsoft calendar

   1. which providers are available for scheduling

   2. business hours for scheduling

How to update the branding of the chatbot

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