| Info | ||||||
|---|---|---|---|---|---|---|
Document Title: Orbita Find Providers & Locations Solution Experience Module Version: V 1.0.0 Creation Date: Author:
|
...
| Tip |
|---|
The Find Providers & Locations solution data is captured in the |
Solution Customization
How can I update content
...
?
To change the bot responses, you can navigate to the flow studio flows and make changes to the content present in the flow studio controls.
For example, if you want to change any conversation message,
Navigate to the Project side navigation menu > Create > Agents > Flow studio.
Select a Flow Studio and navigate to any control that contains text and edit it.
Rajkiran Alla (Deactivated) I added notes directly into this page on the areas that can be edited within the solution experience
Areas that can be updated:
Conversational Updates
“Welcome” Say node
<fill in others>
Location data imported into project
Provider data imported into project
Directory hyperlinks for fallback messages
Primary Care services designation
Urgent/emergency care services designation
Medical service labels - which are applicable and it applies to Location, Provider, or both
How to update the branding of the chatbot
You can customize the chatbot appearance using CSS and JS. For more information on customizing the appearances of your chatbot, refer https://orbita.atlassian.net/wiki/spaces/OCS/pages/1633681419/3.9.1+Creating+Your+Chatbot#Customizing-your-chatbot