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Solution
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Find Providers & Locations
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Why was it created?
Orbita Solution Center offers packaged pre-built experiences. All the solutions have been designed with the goals of improving time-to-value and decreasing implementation time. ( Learn more about Solution Center here: 4.0 Orbita Solution Center
The Find Providers & Locations solution is used to help the users quickly surface the provider and location information via a conversational experience.
What is its purpose?
The purpose is to help the website visitors and the chatbot users who prefer a conversational experience or as an adjunct tool for those that are struggling to find what they need by clicking through a website.with a quick, easy, and interactive conversation flow that can surface provider and location information.
How does it work?
The Find Providers & Locations solution works with your provider and location data to answer questions, such as which primary clinics are near me or what is our pediatrician's phone number, and so on.
The Find Providers & Locations solution will provide cards of information and filtering tools (when appropriate) to support narrowing down selections on the providers and locations.
How do you install it?
The module comes with all prebuilt and customizable conversation flows, dashboards, and interaction models.
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Two dashboards come with this solution.
The first dashboard Find Providers and Locations is used to understand the usage metrics.
The second dashboard Find Providers and Locations Audit- May Contain PHI is used to audit end-user requests and results to guide improvements to the data.
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