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Given below is the sample screenshot of the Find Providers & Locations Dashboard.
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What dashboards & visualizations are available and what purpose do they serve?
Two dashboards come with this solution.
The first dashboard Find a Locationand Find a Provider is used to understand the usage metrics.
The second dashboard Location and Provider Audit (may - May Contain PHI) is used to audit end-user requests and results to guide improvements to the data.
Visualizations include:
Metric | Description | Visual |
|---|---|---|
Location Searches | to To understand engagement with location searches |  |
Provider Searches | to To understand engagement with provider searches |  |
Line Graph | location Location searches per month across time as a line graph to understand trends in the use | |
Line Graph | provider Provider searches per month across time as a line graph to understand trends in the use | |
incorrect location | to To understand the number of times a user indicated they were provided with information about the wrong doctor | |
Incorrect Provider | to To understand the number of times a user indicated they were provided with information about the wrong doctor | |
Incorrect Location | to To understand the success of the logic used to recognize the end-user needs and present the correct location information | |
Incorrect Provider | to To understand the success of the logic used to recognize the end-user needs and present the correct provider information | |
Location Search Results | pie Pie chart to show incorrect locations searches vs correct/no response indicated to visually understand the success of the solution |  |
Provider Search Results | pie Pie chart to show incorrect provider searches vs correct/no response indicated to visually understand the success of the solution | |
Incorrect Location Audit | columns Columns to review the requests and responses in which a user indicated they did not get what they were looking for. Information gathered from this report will support improving the data set. | |
Incorrect Provider Audit | columns Columns to review the requests and responses in which a user indicated they did not get what they were looking for. Information gathered from this report will support improving the data set. | |
Unrecognized Location Audit | columns Columns to review the requests and responses in which the virtual assistant was not able to find the requested location in the location data. Information gathered from this report will support improving the data set. | |
Unrecognized Provider Audit | columns Columns to review the requests and responses in which the virtual assistant was not able to find the requested provider in the provider data. Information gathered from this report will support improving the data set |
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