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For example, continuing with the first aid example, a knowledge base containing facts about the flu and sunburn might look like:
Article | Questions | Topic | Relationship |
|---|---|---|---|
Influenza symptoms include fever, chills, muscle aches, cough, congestion, runny nose, headaches, and fatigue. |
| Influenza | Symptoms |
The flu is treated primarily with rest and fluid to let the body fight the infection on its own. |
| Influenza | Treatment |
Take frequent cool baths or showers to help relieve the pain. Use a moisturizer that contains aloe vera or soy to help soothe sunburned skin. |
| Sunburn | Treatment |
Table 1: Example table representing a knowledge base of first aid information
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Click on the Questions tab
Enter in questions capturing the various ways someone might ask for information covered in the article. For example, if the article includes location information for a hospital, questions might include “Where is the hospital located?” “Where’s the hospital?”, etc.
Click Save button
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You can use slots/terms in these questions. For example, the user might ask one of the below questions with the same intent.
Where is the hospital located?
Where is the health center located?
Where is the health facility located?
You can club all these into one question using a common slot/term that contains all the variations of the word hospital as shown below.
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This slot/term can be used in the questions.
While adding questions use the “@” symbol. You will see a drop-down listing all the slots/terms.
Select the slot/term.
Best Practices for creating Facts
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