Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The Answers vNext has a renewed, enriched, and fresh user experience, designed to help you focus on what is relevant. The new interface allows you to create and manage your knowledge bases and the corresponding questions with ease.

Info

What does the beta label mean? Orbita Answers vNext

Status
colourGreen
titlebeta
launched in version 4.0.90 in September 2021 with certain known limitations. These limitations are:

  • Migration Support - You cannot migrate Answers v1 Knowledge Bases to Answers vNext. Migration support is in progress and will be available when the

    Status
    colourGreen
    titlebeta
    label is removed from the product. If you have an Answers v1 Knowledge Base that you would like to have migrated to Answers vNext, please reach out to your Customer Success account manager to discuss.

  • Documentation -While there is documentation available to support Answers vNext

    Status
    colourGreen
    titlebeta
    , forthcoming documentation will be provided to support migration and configuration options.

...

This tab includes Settings, and Import, Export of the CSV files.

...

Refer How do I create a .csv file for Answers vNext? for details on how the .csv file is structured.

Question & Answer Details page

...