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Unlike the orthodox experience of calling a nurse/doctor, going to an urgent care center, going to an emergency room, or scheduling an appointment to meet with a provider or clinician, the Symptoms Symptom Triage Solutions Centers provides an intelligent, conversational, empathetic experience to help consumers define and take action on symptoms they are experiencing and directs them to the appropriate care options.

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Symptom Checker Solution assists patients in preliminary diagnosis using artificial intelligence to check the symptoms and guide patients to the appropriate medical services.

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The chatbot user can either click on one of the options of symptoms symptom checker or type in the symptoms in the keyboard input box for assistance.

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  1. Login to Experience Manager

  2. Navigate to your project > Project side navigation menu > Create > Agents > Package

  3. Click the Install button against the Symptoms Symptom Triage package.

  4. After installing the package, the symptomstriage sub-flow is available in the Experience Designer > Module Flows tab.

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You can create your own visualizations for the symptom triage in Insights. Refer, Guide to Orbita Insights

Tip

Symptoms The Symptom Triage solution data is captured in the data-<environment>-backend.insightsendpoints, data-<environment>-backend.symptomtriageconfig, and data-<environment>-backend.symptomtriageresponse index patterns.

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Note

It is not recommended to delete the flow studios or its controls that are installed with the Symptoms Symptom Triage Solution.
Even modifying the name of the controls might break the flow as everything within the solution is interconnected. Contact support@orbita.ai for technical support.

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