The Chatbot V3 is an extension of the existing chatbot where you can have multiple advantages such as never-ending sessions, multiple bots without the need to change the endpoint, the ability for the admin to take charge of any conversation, the ability for the admin to customize the chatbot UI, and so on.

Features

Never-ending sesssion using V3 (without refreshing the bot)
Customize the chabot UI.
Ability session using V3 - The chatbot user can resume chatting with the chatbot any time so long as he did not close the browser and did not refresh the webpage.
Customize the Chabot UI - You as an admin user will have access to change and modify more UI elements of the default chatbot.
New socket connection each time the Chatbot URL is triggered - A new socket connection is made each time the chatbot is triggered. This gives visibility to the chatbot admins over the chatbot conversations.
The ability of the Bot Admin to take charge of any chatbot conversation.New socket connection each time the Chatbot URL is triggered - You will have access to take over any specific conversation using the respective socket ID of the chatbot.

How do you use it?

To use the Chatbot V3’s capabilities with your existing chatbot.

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Copy the id param from the URL of the current page. This is the current project’s ID.
Open the function node named “payload config“ and paste the copied project ID.
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Open the “template” node and paste the copied project ID at line 41 (default) as shown in the screenshot below.
Copy the URL of the enviroment
In the same “template” node, paste the copied URL to the Line 42 (default) as shown in the screenshot below.