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  1. Create a new Knowledge Base into which you would like to import the Data.
    Note: Do not create two knowledge bases with the same name. This will create conflicts while deploying the project to Alexa/Dialogflow.

  2. Click the vertical ellipses button against the Knowledge Base.

  3. Select Import from the drop-down menu.

  4. In the Import dialog box, drop your .csv file in the area provided or click on the area provided to open the Operating System’s navigation window and select the .csv file.

  5. Make sure the .csv file is uploaded successfully and click UPLOAD.

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Info

Click Learn more about CSV data to know how to construct/format the file.

Refer How to do I create a .csv file for Answers? to create your own .csv file.

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Give a name to your Knowledge Base (Note that creating two knowledge bases with the same name will create conflicts while deploying the project to Alexa/Dialogflow.). You can create your own content schema and assign it to your knowledge base to have custom fields in the Facts screen. You can select a content schema from the dropdown list if already created, else select default for the multimodal content editor.

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