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Document Title: Orbita Program Registration Experience Solution Solution Center: V 1.0.0 Creation Date: Author:
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Table of Content:
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It starts with the user receiving a link (e.g via email) from support@orbitahealth.com to access the virtual assistant which will then help the user to register to the program s/he got asked to enroll in.
Solution Installation
How do you install it?
The solution comes with all prebuilt and customizable conversation flows, dashboards, and interaction models.
Login to Experience Manager
Navigate to your project > Project side navigation menu > Create > Solution Center> Solutions.
Click the Add button against the Program Registration solution to install it to your project.
You will see the below pop-up message after the solution is installed successfully.
You can click on the Remove button to uninstall the Program Registration Solution from your project.
Post Installation
After installing the Program Registration solution, you have to add an Event name (progregwelcome) to the Autogenerated intent created for theFlow Studio named ProgReg Entry Flow.
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Program Registration Dashboard - contains PHI (Protected Personal Health Information) and includes the following metrics visual:
Email link clicked #
Email conversation Rate %
Total Users Registered
Registration Conversion Rate
Age Bar graph
Registration overtime
Location Map
Pie Charts - Notification Preferences
Individual DataTable
Detailed User Responses contains PHI (Personal Health Information) and includes the following table:
Individual DataTable
Program Registration Dashboard - No does not contain PHI (Non-Protected Personal Health Information) and includes the following metrics visual:
Email link clicked #
Email conversation Rate %
Total Users Registered
Registration Conversion Rate
Location Map
Age Bar graph
Registration overtime
Pie Charts:
Notification Preferences
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Navigate to Project side navigation menu > Create > Content and select Program Registration Config.
Click on the Content item with the description “Initial Configuration“ to view its contents.
Click on the triple ellipses icon (bottom right) and select Edit to edit the contents.
Integrations
The This solution does not come with out-of-the-box 3rd party integrations but all the 3rd party integrations supported by the platform can be used with the Program Registration Solution.
For example, you can integrate the Program Registration Solution with google maps to get the latitude and longitude of the zip-code shared by the user during the registration process.
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https://cdn.orbita.cloud/assets/orbita/solutions/programregistration.mp4
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