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The Solution Center is the interface in the Orbita platform where the Business User can install the new or latest version of Orbita’s innovative health care solutions such as Live Agent Escalation, Symptom Triage, Program Registration, etc. with a single click.

How to Install a Solution

  1. Login to Experience Manager

  2. Select your project and Navigate to Project side navigation menu > Solution Center > Solutions

  3. Select a solution and click on Add button.

  4. After installing a solution, you will see the “Remove“ and “configure“ buttons against the solution.

Update

If there is an update available for an installed solution, you will have an “Update” button against the solution.

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Note

Updating a solution will overwrite the customizations done (if any) to the default solution.
Refer https://orbita.atlassian.net/wiki/spaces/OCS/pages/1091666642/3.1.3+How+to+export+or+import+a+project#Export-modules-of-a-project to create a backup file of your existing project data.

Configure

Click on the “Configure” icon against the Solution to open configure settings dialog box. You can configure basic settings such as email id, email subject, and so on.

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The example screenshot below shows the basic configuration settings for the Program Registration solution.

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Search

The search bar is enabled to search for the Solution using the keywords.

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Sorting

You can sort the Solutions by “Last published” date or “Installed” solutions.

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