Project

The current project you are in.

K-Graph

This is filled with the

knowledge base you are using. You can select another, if available.

Fallback KB

You can now select a Fallback KB after selecting the K-Graph

(Primary KB). If the topic/relationship pair doesn't return a fact from the Primary KB, the Answers Manager node will then check for an answer from the Fallback KB before replying to the chatbot user.
The Fallback KB will be visible only if the K-Graph is selected.
Fallback KB is an optional field.

Topic

It contains the Topic name or the path that points to the Topic name. The following mustache code is the default value that chooses the queried topic from the Answers database dynamically.

{{msg.payload.orbita.answers.term}}

Relationship

It contains the Relationship name or the path that points to the Relationship name. You can call Relationships that correspond to a topic using the following mustache code (default) from the Answers Database.

{{msg.payload.orbita.answers.relationship}}

Relationships follow the below priority order,

• If the utterance has a relationship or its synonym

• If the utterance contains the interrogative to which the relationship is mapped.

• Default relationship

Default Relationship

You can set a default relationship to all the topics of a K-graph.

The dropdown lists all the available relationships in the K-graph.

If the default relationship is empty or "Not set",  The response of What

If user only say topic? will be returned.

End Session

Ends the chat session if checked.

Article Answer property.

The Article answer Property contains a dropdown list that custom schema fields along with the {{msg.payload.orbita.

answers.

articleContent.

title}} path. You can choose your custom field property path from the list .

This dropdown is available only for Answers Knowledgebases created after 4.0.

74 release.
For Old Answers, the Article Answer Property field is set as

-is and cannot be changed.

If you use custom content schema for facts, you have to use your article answer property in this field for the output to be defaulted to {{msg.payload.multiagent.voice.sayText}} which is given in the say node.

What If No topic

in the Graph?

This is the fall-back response when the queried topic is not found in the Answers Database.

The default text is: Sorry, I don't have any information about that topic yet.

What If no facts found for the topic?

This is the fall-back response when the queried topic is present in the Answers Database, but the relationship is not found for that topic.

The default text in this field will be: Sorry, I understand you asked about {{msg.payload.orbita.answers.term}}, but I don't have any information about that topic yet.

What If No relationship found?

This is the fall-back response when the queried topic is present in the Answers Database, but the relationship is not found for that topic.

The default text in this field will be: I understand you asked about {{msg.payload.orbita.answers.term}}. I don’t have information related to {{msg.payload.orbita.answers.relationship}}, but I can tell you about: {{msg.payload.orbita.answers.relatedTopic}}

What If user only say

topic?

If the user says only the term name, which is present in the Answers Database, the node replies with the following message: I can tell you about {{msg.payload.orbita.answers.relatedTopic}}

Include related fact buttons

If this checkbox is enabled, along with the Fact article, the bot will show the relationship buttons that are mapped to the Topic.