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How to upgrade an existing Orbita Answers project to use Orbita NLP

All the topics and relationships will be stored as slots in Orbita. Identifying the slots from a given utterance is the key for Answers to work effectively. Though the regular NLPs identify the slots from the utterance, sometimes they fail to extract all the slots values/entities you require.

We recommend using Orbita NLP node with Answers Manager node, in Experience Designer, to yield better results from Answers.

In the example given below, we use the NLP node to extract the entities/lists from the utterances that fallback or trigger none intent from a regular NLP and feed them to the Answers Manager node.

Sample flow

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Sample NLP-Answers.json file.

Best Practices

How to model new content for Orbita Answers?

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