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Property

Description

"languageCode": "en-US"

You can select the language accent in which you want the output voice using this property.

You can choose from the below:

Arabic — ar-XA, Bengali (India) — bn-IN, Chinese (Hong Kong) — yue-HK, Czech (Czech Republic) — cs-CZ, Danish (Denmark) — da-DK, Dutch (Netherlands) — nl-NL, English (Australia) — en-AU, English (India) — en-IN, English (UK) — en-GB, English (US) — en-US, Filipino (Philippines) — fil-PH, Finnish (Finland) — fi-FI, French (Canada) — fr-CA, French (France) — fr-FR, German (Germany) — de-DE, Greek (Greece) — el-GR, Gujarati (India) — gu-IN, Hindi (India) — hi-IN, Hungarian (Hungary) — hu-HU, Indonesian (Indonesia) — id-ID, Italian (Italy) — it-IT, Japanese (Japan) — ja-JP, Kannada (India) — kn-IN, Korean (South Korea) — ko-KR, Malayalam (India) — ml-IN, Mandarin Chinese — cmn-CN, Mandarin Chinese (Taiwan) — cmn-TW, Norwegian (Norway) — nb-NO, Polish (Poland) — pl-PL, Portuguese (Brazil) — pt-BR, Portuguese (Portugal) — pt-PT, Romanian (Romania) — ro-RO, Russian (Russia) — ru-RU, Slovak (Slovakia) — sk-SK, Spanish (Spain) — es-ES, Swedish (Sweden) — sv-SE, Tamil (India) — ta-IN, Telugu (India) — te-IN, Thai (Thailand) — th-TH, Turkish (Turkey) — tr-TR, Ukrainian (Ukraine) — uk-UA, Vietnamese (Vietnam) — vi-VN.

"ssmlGender": "FEMALE"

You can also choose the gender for the voice output.

You can choose from FEMALE and MALE.

"name": "en-US-Wavenet-G"

You can try out different variations on how the voice output can be with this property.
Refer to Google documentation on voices

This property will override the language and ssmlGender properties.

"audioEncoding": "MP3"

You can choose the audio encoding of your choice from the below mentioned.

  1. LINEAR16 - Uncompressed 16-bit signed little-endian samples (Linear PCM).

  2. MP3 - MP3 audio.

  3. OGG_OPUS - Opus encoded audio wrapped in an ogg container.

Troubleshooting

If you have carefully followed this document and configured your multilingual chatbot but cannot get it to work in the language you desired,

  1. Go to the Experience Designer>Bot Manager flow >Bot View template > Settings tab.

    Image Added

  2. Remove the existing code in the Settings tab and click Done.

  3. Deploy the flow.

Your chatbot should now work in the configured language.

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