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You can customize emails for the organization. Go to the Global Settings and User Profile menu and select Settings > Email Templates.

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Click on To edit a template to edit it, such as Forgot password. The template appears, click on a template from the list.

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Project Level

You can create project-level email templates at the Project side menu > Develop > Email Templates.

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You can either create your own template or choose a global email template from the Email template list and modify it. When you modify a global email template, a local copy of the global email template is created and the changes are saved in the local copy at the project level.

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You can select a persona from the Select Persona dropdown. The fields from this persona can be used as tokens in the template.

You can disable/enable the emails that use the template with the toggle button on the top right corner in both project and global email templates.

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