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Any time you are building decision tree style conversational dialogs. Situations, where this might be the case, include: , defining assessments, modeling care protocols, and in general, needing to define deterministic logic to handle the conversational flow.
If you are trying to manage a conversational state, you should use Flow Studio
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If a flow already exists, click the vertical ellipses menu corresponding to the flow name.
The vertical ellipsis menu has the following options:
Flow Details. You can edit the Title, Description, Enable/disable Auto Generate Slots, Add/remove Utterances, view the Flow creator, Created Date, Last Updated, the last user that modified the flow
Edit. Edit the flow.
Delete. Delete the flow. This requires confirmation.
Import/export. The import/export dialog box has 2 tabs:
Export. Click copy to clipboard to copy the JSON code.
Import. Paste a JSON code in the space provided to import the flow.
Flow History. Changes done to the flow studio by a user will be saved in the Flow History option.
The Flow History window contains the below details on every action done on the Flow studio.
Avatar/ Initials.
Action - Update, Delete, or Restored.
Username - of the user that did the action.
Date - Created/Modified
Menu icon
View - To view changes
Restore - To restore changes to an earlier point.
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Default - The values will be added to the autogenerated intent.
Href - You can give Href any valid URL in the value field. The URL will open in a new tab
Utterance - The utterance value will be triggered without a state assigned to it.
OnClick - Navigates you to the URL givenYou can call any js function with this option.
Phrases are added to the Auto Generate Slots list.
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