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Problem

Info

The chatbot is not working after connecting with Dialogflow.

The chatbot doesn't respond after Publish/deployment.

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  1. If you are logged in the chatbot, log out and log in again. The token might have expired due to inactivity and re-logging in will refresh the token.

  2. If you see [Objec, Object] error under the Bot Provider V2 node, publish the interaction model to Google Dialogflow.

  3. If you see Webhook Call failed under the Bot Provider V2 node, there can be 2 two causes for this error.

    1. In Experience Designer, the flow is incomplete.

    2. In Dialogflow, the webhook is not enabled for that intent.

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