Organization level
You can customize emails for the organization. Go to the global Global Settings and User Profile menu and select Settings > Email Templates. The Email Templates page appears.
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Click on a template to edit it, such as Forgot password. The template appears.
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Project Level
You can create project-level email templates at the Project side menu > Develop > Email Templates.
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You can insert tokens into the template to customize the experience (as shown in the previous image). Select a token from the pull-down menu, and then click Insert Token.
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either create your own template or choose a global email template from the Email template list and modify it. When you modify a global email template, a local copy of the global email template is created and the changes are saved in the local copy at the project level.
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You can disable/enable the emails that use the template with the toggle button on the top right corner in both project and global email templates.
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If you toggle off the Enable Email in the Global email template forgot password, the current environment users won't get an email notification when they click on the forgot password link.
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