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Click on the Interrogative tab in the Knowledge Base.
Click icon.
Enter an Interrogative name and click ADD.
You can add the synonyms of the interrogative words on this page.
The question words point to only one Relationship that you assign.
Facts
Creating Facts
Facts can have straightforward answers that answer the context of the question. For example:
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If you have many facts referencing the location and hours for the cafeteria, you can use tokens in the facts to save time and energy. If the information changes, you need only change the value of the token in the Content area. For more information, see https://orbita.atlassian.net/wiki/spaces/OCS/pages/7472042/How+to+use+Tokens?search_id=817eb9dd-9271-48cb-8c3e-543628f79456
Questions
In Answers, you can test questions with the providers of your choice.
For example:
A fact contains the Diarrhea - Cause (Source, Root cause) Pair and the respective answer.
This question can be asked in different combinations of the Topic and Relationships such as:
What are the causes of diarrhea?
What are the root causes of diarrhea?
What are the sources of diarrhea?
Similar utterances can be tested whether or not the chatbot users get a reply from the chatbot.
To use questions,
In the Fact listing screen, select the fact for which you would like to test the questions.
In the Fact screen, select the Questions tab.
Add the questions you would like to test against this Fact.
You can start the test for only Google, only Alexa, or both.
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Note |
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To use this feature, publish the project to Alexa and/or Google Dialogflow. |
Info |
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For Alexa, before using the utterance automation testing for the first time, you must logout and login to your Alexa account and then Rebuild the skill in Experience Manager - Deployment Screen. |
History
Best Practices
How to model new content for Orbita Answers?
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